Had an accident? Know your legal rights
After an accident, it's your legal right to choose where your vehicle is repaired, regardless of your insurer's recommendations. Call Them Paint Guys in Pontardawe, Swansea, and we’ll get you back on the road quickly - we can even contribute up to £250 towards your excess.
KNOW YOUR LEGAL RIGHTS.
Your Car. Your Right to Choose Your Repairer in Pontardawe, Swansea
Whilst we can carry out car accident repair work for most insurers, some may insist your vehicle be taken to one of their ‘approved’ repairers. However, the final decision on where your car is repaired is always yours.
Insurance companies may sometimes prioritise cost over quality, which could affect the standard or repairs. At Them Paint Guys in Pontardawe, Swansea, we ensure your vehicle receives the high-quality repairs it deserves.
If you choose to use your insurance policy to cover the damage, our team can guide you through the entire process, from start to finish. It's important to first determine whether the accident was your fault. REMEMBER; It’s YOUR CAR.YOUR CHOICE.
CALL THEM PAINT GUYS FIRST.
Non Fault Accident Claim in Pontardawe, Swansea & Neath Port Talbot
If you're ever involved in a road traffic accident that was not your fault, call Them Paint Guys FIRST, before contacting your insurance, and leave the rest to us!
- No need to claim on your insurance policy.
- No insurance excess to pay.
- Replacement vehicle provided if required.
- You decide who repairs your vehicle.
- No loss of your "No Claims Bonus".
Our dedicated claims handling team will manage all associated costs directly with the at-fault party and guide you through the entire process, ensuring your vehicle is repaired efficiently and to the highest standard. Serving Pontardawe, Swansea and Neath Port Talbot, we make accident repairs stress-free and hassle-free.
EXCESS CONTRIBUTION
'At Fault' Accident Claims in Pontardawe, Swansea & Neath Port Talbot
If you are involved in an accident that was your fault, don’t worry - Them Paint Guys can still assist you.
*We can still manage the claim from start to finish and may contribute up to £250 towards your insurance excess (*Subject to terms including total repair value).
If your insurer does not provide a courtesy vehicle during repairs, we may be able to offer one from our own fleet of keep you mobile.
All repair work at out Swansea accident repair centre is guaranteed for the lifetime of your ownership, giving you peace of mind and high-quality results. Serving Pontardawe, Swansea and Neath Port Talbot, we make accident repairs straightforward and stress-free.
What happens if the at-fault driver doesn't want to use insurance?
Sometimes it may seem helpful to avoid making an insurance claim after an accident, but drivers who choose this are often unaware of the true costs of repairs and courtesy car hire. In these situations, the other party may attempt to dictate where your vehicle is repaired and at what cost.
Incomplete of faulty repairs can be dangerous and costly in the long term, especially if they come with little or no guarantee.
Modern vehicle repairs are far more complex than simple panel replacement or filler work, particularly for electric vehicle or cars equipped with ADAS (Advanced Driver Assistance Systems) or Lane Assist technology. Recalibrating these systems after removing certain parts can cost thousands of pounds.
When a third party is liable, we strongly recommend using our expter claims management team. We ensure your vehicle is repaired safely, correctly, and to the high standard you are legally entitled to, protecting both your safety and your investment. Serving Pontardawe, Swansea, and Neath Port Talbot, we make accident repairs straightforward and reliable.
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Pontardawe, Swansea
Call Us
01792 805123
